Customer account support
Sign in and use the secure support center for account, address, notification, invoice, payment, or document questions.
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Choose a channel that keeps personal, shipment, and commercial information protected.
Sign in and use the secure support center for account, address, notification, invoice, payment, or document questions.
Keep tracking numbers, shipment documents, package details, and conversations inside your authenticated customer account.
Review the public service and availability guidance. Customers with an NXPS account can request shipment-specific assistance securely.
Do not place passwords, payment credentials, identity documents, or private shipment information in public or unverified communication channels.